Maintenance Services

Accord Communications offers multi-year maintenance contracts that are flexible and can be customized to a company's needs, including 8 to 5, 5 days a week, and 24 hours a day, 7 days a week contracts. We offer full service maintenance with industry leading technicians through our team of technical engineers and our vendors and partners.

Accord also provides a technical help desk to support your company's employees. This frees up our technical team to work on more complex projects. With our team of certified industry experts, we can provide first-call support and diagnostics, in a courteous and professional manner and then engage the company's technical team only when necessary.

Accord Communications also provides support and maintenance on Adtran and Panasonic voice communications systems.




Our service area includes North Louisiana, East Texas, and South Arkansas. If you are located outside our regular service area, let us know, and we will work to meet your needs if possible. 

Products and Solutions



“With a calm professional attitude and exceptional work ethic, Craig gives me complete confidence that we get the right product at the right price at the right time.”

Cameron M. Dean, CFO
Querbes & Nelson

“I've relied on Craig for more than 15 years. I whole heartedly recommend Accord Communications to anyone. I challenge you to find anyone better.”

Charles E. Hunter, Sr.
Goodwill of North Louisiana

“…I discovered that it would be 15 business days before Cisco could have equipment to my location to replace the broken server…This is when I initiated a call to Accord. Craig and his staff had all seven locations back on line within 48 hours. He ordered, configured and deployed seven new Avaya IP Office phone systems at seven different locations across three states…Accord worked around the clock to get my 50+ employees back to work. I will be forever grateful to Accord for their hard work they put in this job.”

J. Peyton Laborde
Wholesale Pump & Supply